Frequently Asked Questions
All your burning questions, answered! Or so we hope!
Tandem is a radical new take on the water enhancer. Tandem’s three flavors liven up your boring glass of water without the guilt of added sugars, sweeteners or artificial flavors
Mix Tandem with 8 oz. of water or seltzer. Stir until the powder is completely dissolved. Add more water to dilute the taste to your liking!
Currently we are only selling multi-packs. But, let us know which one is your favorite! Single flavor packs will be coming soon.
Tandem is made in the USA.
We suggest one 8 oz glass of water for 1 packet but feel free to play around! 1 serving per packet.
30 stick packs; 10 stick packs per flavor included in each box.
Yes, tandem is safe and healthy for both adults and kids.
We recommend drinking Tandem within a few hours of your first preparing it.
Tapioca Maltodextrin, Natural Lemon Flavor, GInger Root, Natural Lime Flavor, Natural Flavor
Tapioca Maltodextrin, Natural Coconut Flavor, Dried Tumeric, Natural Flavor, Natural Mango Flavor
Tapioca Maltodextrin, Natural Lemon Flavor, Natural Strawberry Flavor, Beet Root Powder, Natural Flavor
Tapioca Maltodextrin is a starch that is derived from cassava root. Cassava root is commonly used in many food products and particularly popular in keto and paleo diet.
Each serving of Tandem contains 10 calories.
Yes, it’s normal to see a small amount of sediment at the bottom of your glass after stirring in the powder.
Coconut Mango contains Tree Nuts.
Not at the moment but we’re working hard on it! Tandem is non-GMO, Vegan, Keto & Paleo Friendly and Gluten Free.
We stand fully behind our products. If you aren’t 100% satisfied, contact email@example.com to initiate the refund process. Please share your input & why you’re requesting a refund so that we may strive to make your customer experience better in the future.
Tandem ships to the lower 48 states.
Tandem subscription sends you a new 30 pack every 30 days. You can change or cancel your subscriptions any time through your account. We’ll also give you a friendly heads up in advance of your renewal if you need to make any changes.
Yes! You can place a one-time order for $24 per box through our website.
Your order will be shipped within two (2) days of your order being placed and will arrive within 5-7 days.
Yes, you can either amend or cancel your subscription by contacting us at firstname.lastname@example.org/
Email us and we’ll get back to you ASAP!